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File A Complaint

Licensee complaints

The Reiki Licensing Board takes licensee complaints seriously. We will investigate and take appropriate action against healthcare providers, and other licensees that do not comply with Reiki Licensing Board standards.

What You Should Know About Filing A Complaint

  • We do not investigate fee or billing disputes. If you have a financial dispute you may file a complaint with the Attorney General of your state or your insurance company.
  • We do not investigate issues related to personality conflicts or poor customer service.
  • If your complaint is in regards to not receiving your records in a timely fashion, please be sure to tell us the date you signed an Authorization for Release of Records. 
  • The investigation is kept strictly confidential.
  • You cannot take a complaint back.
  • The named licensee will be notified and provided with a copy of your complaint, unless you ask to remain anonymous. The licensee will be asked to respond to your allegations by a certain date.
  • Investigations may take several months, particularly if records or other information need to be subpoenaed.
  • You may be requested to testify as part of the fact-finding process.
  • The investigation may lead to: no action and a closed complaint, a letter of concern to the licensee based on your complaint, or recommendation that the licensee be disciplined. The licensee may accept the discipline or contest the allegations which may result in an administrative hearing.